REPORTS TO: Executive Director
TYPE: Full-time, exempt
HOURS: M-F, 9:30-5:30 Occasional evenings and weekends
JOB SUMMARY: The Development and Business Services Manager is responsible for management of donor and financial data, financial transactions of the Annapolis Symphony, and supporting the fundraising activities of the Symphony. A strongly detail-oriented candidate interested in a development or fundraising career may be trained in additional fundraising and donor relations activities. This could be an entry-level position for a person who has excellent attention to detail and can handle multiple tasks, competing priorities, and an aptitude for numbers—but who also loves the arts and has an outgoing personality and great people skills. It could also be a position for a more advanced person seeking an entry into the exciting world of non-profit development or arts administration.
JOB DUTIES AND RESPONSIBILITIES
Development:
Maintain the ASO’s donor database with accurate processing of patron information
Process contributions for all donors, provide prompt and accurate acknowledgement of contributions, maintain record of transactions for ASO files, and produce periodic reports of contributed income
Prepare mailings and development reports, and coordinate donor benefits
Assist with preparation of grant proposals and reports
Maintain the ASO’s patron list for concert programs with attention to detail and accuracy
Assist the Executive Director with correspondence and general administrative tasks as assigned
Maintain and update files relating to and involving the Board of Trustees including email distribution lists, roster, and Board of Trustees manual
Assist in the planning and coordination of patron events including post-concert receptions, major donor party, major fundraising events, private chamber concerts, and other events as necessary
Work collaboratively with volunteer board members in planning and executing special events and other tasks
Provide administrative support to the Executive Director
Financial Management:
Manage and coordinate daily administrative and financial activities. Generate and process all accounts payable and receivable, invoices, receipts and transactions. Maintain accurate records of all business transactions
Assist the Executive Director in the tracking and reporting of financial transactions, including preparing financial information and reports for Board meetings
Maintain up to date and accurate accounting of all ASO bank accounts, including making deposits and payments according to ASO financial policies and procedures
Ensure accurate books are maintained at all times. Monitor expenditures in accordance with approved budget. Produce income and expense reports, credit card batch reports and ticket sales reports. Assist accountant in preparation of monthly financial statements
Help coordinate with auditor and accountant to supply all requested audit items
Customer Service Duties:
Provide unmatched customer service to all patrons and donors
Answer administrative phone line and direct calls appropriately
Assist office visitors
Back up the Box Office Manager in taking ticket and subscription orders
Concert Duties:
Assist in the staff operation of ASO rehearsals, concerts, and events
Coordinate Front of House activities at ASO concerts
Coordinate volunteers in office, at concerts, and events
Duties as assigned
QUALIFICATIONS
Bachelor’s degree or equivalent in a field relevant to nonprofit operations (communications, finance, music, liberal arts)
Experience, aptitude, and interest in working in the performing arts and the non-profit world
Ability to manage and monitor details, especially numbers
Ability to continue the Symphony’s tradition and reputation for unmatched customer service
An exacting and uncompromising attention to detail
Ability to think through projects and their ramifications, and to plan work in advance
Experience and aptitude for accurate, precise data entry
Proficiency with Microsoft Office products, especially Outlook, Word, and Excel
Ability to learn and use new software
Pleasant, outgoing, engaging manner on telephone and in person
Excellent communication skills (verbal and written)
Additional Qualifications Desired or Helpful:
Experience with QuickBooks
Experience with Patron Manager, Salesforce, Raiser’s Edge, or other CRM database
Knowledge of, and passion for, classical music
Experience with InDesign, Photoshop, and additional graphic design software
Web development or maintenance skills
Proficiency with social media
Experience and aptitude for planning special events
Experience with non-profit fundraising
Experience or skills producing printed collateral, social media materials, web design, or other marketing functions
The Annapolis Symphony Orchestra is a growing, successful 501(c)(3) not-for profit organization. Founded 1962, it is a fully-professional orchestra with approximately twenty-four performances each year. The core of the season is five Masterworks concerts (two performances each) and one repeat performance at Strathmore Music Center. Additionally there are two Pops concerts, five concerts for schoolchildren and families, and several collaborative performances with the Annapolis Opera, the US Naval Academy Glee Clubs, and other organizations. Music Director José-Luis Novo is in his thirteenth season, the longest-service music director of the Annapolis Symphony. Maryland Hall for the Creative Arts is the home of the Symphony.
Starting Date: September 5 or earlier preferred. Relocation expenses not reimbursed. The Annapolis Symphony Orchestra is an equal opportunity employer and actively encourages applications that will enhance the diversity of the Symphony’s staff. Compensation will be commensurate with qualifications and experience. The ASO offers a competitive benefits package to its employees including health insurance, HSA contributions, life insurance, comp time, and paid annual leave.
To apply, email cover letter and resume to Marshall Mentz, General Manager, [email protected]. Email applications only. No telephone calls.
