The Museum Trustee Association (MTA) is the only organization dedicated to providing ongoing board education programs, services and resources for museum trustees. MTA is hiring a full-time (Exempt) Manager of Member Services and Administration. In addition to scheduling, office maintenance, and interfacing with Association members and the board, this position is responsible for the planning and execution of Association events including semi-annual forums, workshops, and weekend donor events in conjunction with the President.

Duties and Responsibilities

• Sets and manages President’s meeting and travel schedules.
• Creates and distributes board packets and other updates including agendas, reports, meeting minutes, and relevant information. Attends and presents at Board Meetings as required.
• Prepares proposals and necessary visuals for President and Board Member appearances at regional association conferences.
• Maintains all existing membership efforts, including prospect cultivation and tracking, maintaining membership lists and records, generating renewal invoices, creating gift acknowledgements, writing gift and membership solicitations and providing customer service to current and prospective members in person and over the phone.
• Coordinates all aspects of semi-annual conferences, workshops, and patron weekends including audio-visual, catering, transportation, sponsorship proposals, and other dealings with outside suppliers.
• Interfaces with Controller for accurate financial reporting.
• Generates mailing lists for event solicitations and prepares marketing materials.
• Prepares monthly Constant Contact- based email newsletters and other email announcements by writing and editing content and by managing contributors.
• Attends Association events and industry conferences as needed. Requires some night and weekend travel (15%).
• Maintain office files and supplies.
• Other projects as may be required.

Competencies:

• Ability to work independently
• Attention to detail and organizational capability
• Ability to manage multiple projects simultaneously and within tight deadlines
• Exceptionally strong interpersonal and communication skills, written and spoken
• Ability to maintain confidentiality

Preferred Qualifications:

• Bachelor's degree in a liberal arts or business discipline.
• 3 years’ experience in nonprofit administration.
• Demonstrated ability with software packages including Microsoft Office, Constant Contact, Weebly Website Creator, Adobe Creative Suite, and relevant social media platforms. Familiarity with HTML a plus.