The Baltimore Museum of Art (BMA) seeks an enthusiastic and experienced Sales Associate to play an essential role in the success and operation of The BMA Shop. The ideal candidate will aid in maximizing revenues while acting as an ambassador for the institution using their excellent communication and customer service skills, and product management.
RESPONSIBILITIES
Responsibilities include:
- Providing exemplary customer service to BMA visitors, volunteers and staff
- Performing sales transactions including customer special orders, returns, exchanges, special requests and phone and internet inquiries
- Promoting memberships and assisting in member special offers and events
- Visual merchandising, including creatively initiating and maintaining displays, restocking, and cleaning
- Some clerical duties, including daily drawer reconciliation and deposits, answering phones, sorting mail
- Acting as a general source of information on the institution
- Assisting in the performance of annual inventory
This part-time, non-exempt position reports to the Director of Retail Operations in the Marketing & Communications Division.
BENEFITS
For this non-exempt position we offer medical, dental, vision, prescription, 403b deferred compensation retirement plan, long term disability, employee assistance program, flexible spending & transportation account, flexible and condensed scheduling, discounts at the museum shop, programs and exhibitions, and restaurant, reduced fee gym membership, and a continuing education discount. We also offer accrued vacation, holidays, personal days, floating holiday, and sick days each fiscal year.